OUR TERMS AND CONDITIONS
All our orders are delivered between 11 AM to 7 PM. On
Sundays/Public Holidays delivery are done after 1 PM as the
vendors on Sunday operate after these hours, You may request a
delivery for particular time, however we do not guarantee the
accuracy of time deliveries.
Same Day Delivery:
Same Day Delivery is only available for Karachi, Lahore,
Islamabad, Rawalpindi, Multan, Faisalabad, Gujranwala, Jhelum,
Gujrat, Sialkot & Peshawar, For other cities only next day
delivery is possible. Further orders for same day delivery
must be placed before 2 PM Pakistan time (Same Day Delivery
cannot be done on occasions like Mothers Day, Valentines or
All products are personally chosen and inspected for quality.
We use one of the best suppliers available in the country,
However If you are unsatisfied with the quality of our items,
please contact us with your order number within 2 days of the
delivery. No refund is offered and only replacement will be
offered and we shall be requiring the damage product back for
There is no
any kind of food meals we offer on our website, this includes
franchise like pizza hut, kfc and MacDonald's, as they are
always made on order and only few minutes before delivery. We
will not entertain any complaints on food meals, as none of
the restaurants offer replacement to us, We offer only
reputable restaurants which offer good quality food.
will only issue 100% refund, if we fail to deliver your order
on your requested delivery date, or if item is not in stock
for some reason. However all orders must be placed at least 24
hours in advance in order to get delivered on your desired
date, Any same day/urgent orders are not guaranteed on time
and no refund will be offered for such orders.
All products pictures are for guidance purpose only, they may
differ in seasons and cities. All the pictures on the website
are taken from one of the cities and may look different in
Reserve the Rights:
reserve the right to exchange products incase of
unavailability in certain cities, this includes color of
flowers, type of flowers, cake flavors, cake shapes, mithai
varieties, bakery donuts, pizza restaurants etc. We also
reserve the right to deliver two or more items at separate
times in the day, as we sometimes may face supplier delays.
Credit Card Security:
All our transactions are done
on 128 BIT SSL Secure server and all information sent to our
bank gateway is encrypted. Its very safe to use your credit
card on our website and We do not save any credit card
information on our servers or database.
Order once placed cannot be
cancelled as its booked with suppliers and courier for the
Bigger Cakes might not be available in smaller cities,
therefore two smaller cakes will be arranged.
We always try to deliver the
item on the requested date, however sometimes we may fail due
to late placement of orders, Incomplete address or no one
available at the given address.
No refund will be issued on
pending delivery, if in any case the address and telephone is
incomplete we will contact the customer and if no response is
received within 24 hours, we shall dispose the gift items.
We will try our best to
fulfill the special request of customer, i-e time delivery or
cake flavours, However we cannot guarantee this on occasions
like Eid, Mother`s Day, Public Holidays and Valentines Day.
Holiday Service / Sunday Service :
Holiday Service is not
available in some smaller cities, in such case we shall
deliver the gift a day before or next day. All major cities of
Pakistan have Sunday & Holiday services..
may call and verify any order placed using credit cards, If
verification is not completed order will be cancelled.